Getting the Most Out of Technologies You Already Own
Document Collaboration for Microsoft Word 2003 and 2007

By Judye Carter Reynolds

Table of Contents

Introduction

Microsoft Word Track Changes:

Harness the Power of Track Changes

Reviewing Toolbar:
Track Change Formatting
Viewing Changes.

Reviewing and sharing with ease

Lock Your Document for Track Changes Only
Unprotecting the Collaboration Document
Comparing and Merging Documents
Screen Tips for Viewing Changes
Accepting and Rejecting Changes
Beware of Hidden Track Changes

Securely Track Changes

Collaboration
Word 2007 Differences


Introduction

Drafting a document between multiple reviewers can get complicated and frustrating when the available tools aren’t used properly or not at all.  The most common tools for document collaboration in Microsoft Word are Track Changes and Comments.  These features are often used incompletely, or the proper use of them is misunderstood. 
The document author’s objective is to receive feedback and editing suggestions and then determine which changes to incorporate into the next draft of the document.  Track Changes applies revision marks indicating insertions, deletions, or formatting changes have been made and also identifies the reviewer who contributed them.  Instead of relying on the reviewer to enable Track Changes or that Track Changes is not turned off, the author can force Track Changes ON so that no other changes are concealed in the document without his knowledge.
Reviewers can insert comments to annotate their suggestions and make notes.  The author of each comment is identified.  If the document collaboration phase consists of multiple reviewers, Word’s routing slips option can be used to control the order of the review process and also ensures that the author receives all suggestions consolidated into a single document.

Microsoft Word Track Changes

The use of tracked changes and routing slips for document collaboration has been controversial in Word, but is gaining acceptance and popularity. At one time, the use of tracked changes was forbidden in many law firms from fear that users would unknowingly share documents electronically that contained tracked changes.  However, clients typically prefer and may even require the use of tracked changes while collaborating and drafting legal documents.  To alleviate the metadata risks, Microsoft added a security feature in Word 2002 to prevent the accidental disclosure of tracked changes.  Users are alerted to the presence of tracked changes upon printing, saving or e-mailing a document.  Further, several third-party metadata management products can automatically scrub out (accept) tracked changes, remove comments, and eliminate the metadata from routing slips.

Harness the Power of Track Changes

How does Track Changes improve the document collaboration process?  When enabled and enforced, Track Changes keeps track of every change to a document and automates the process of rejecting suggested changes or incorporating them.

Reviewing Toolbar

The Reviewing toolbar in Word 2002/2003 and the Review menu in Word 2007 are the control centers for working with Track Changes and Comments.  Display the Reviewing toolbar, from View, then Toolbars.
MS Word Reviewing Toolbar
Figure 1: MS Word Reviewing Toolbar Word 2002/2003

The Track Changes button on the Reviewing toolbar (second from the right end) toggles Track Changes on and off.  When Track Changes is activated, the button is highlighted and TRK is bold on the status bar at the bottom of the screen.  The TRK indicator can be double-clicked to toggle Track Changes as well.
In Word 2007, Track Changes is activated from the Review tab on the Ribbon.  The TRK indicator is not included on the status bar by default in the 2007 version.  It can be added though by right-clicking the status bar to choose Track Changes.  From there, click the TRK indicator to turn Track Changes ON or OFF. 
Review Tab in Word 2007

Review Tab in Word 2007
Figure 2: Review Tab in Word 2007

Track Change Formatting

With Track Changes now ON, inserted text is tracked with a different font and underline color for each reviewer.  Depending on how the document is being displayed, deletions are either formatted in a font color and strikethrough within the body of the document or displayed in balloon callouts.  Color assignments can be the same for all reviewers or different for each. Varying colors are determined Microsoft Word but they are helpful in distinguishing one reviewer’s markups from another’s.
Example of Insertions, deletions and change lines in Word 2002 & 2003
Figure 3: Example of Insertions, deletions and change lines in Word 2002 & 2003

A vertical line appears in the left margin beside lines containing changes.  Moved text is marked as a deletion at its source location and an insertion at its new location.  In 2007, Word now tracks moves separately from insertions and deletions.  The moved text must consist of at least one sentence to show as a move.

Viewing Changes

Normal View displays all the revision markups within the body of the document.  In the Print, Web, and Reading Layout views, deletions, formatting changes and comments are, by default, displayed in balloon callouts in the right margin.  This helps to preserve the layout of the document to some extent.  The View menu provides the various document viewing options.
The presence of balloons can be modified to accommodate only comments and formatting changes or eliminated completely.  From the Reviewing toolbar, select Show, Balloons or Show, Options.  The use of balloons can be set to “Only for Comments/Formatting” or “Never”. 
From the Reviewing Toolbar, Balloons can be switched on or off
Figure 4: From the Reviewing Toolbar, Balloons can be switched on or off


From the Word 2007 Ribbon, choose Balloons from the Review menu and click “Show all revisions inline”.  The display of balloons and color of track changes is machine specific and is not saved with the document.  Consequently, when the document is viewed on a different machine the color of tracked changes and appearance of balloons may be different than on your machine.

Reviewing and sharing with ease

Sharing documents for collaboration using Track Changes should begin with password- protecting the document for Track Changes and Comments.  This assures that all revisions are marked and Track Changes cannot be turned off.  In Word 2002/2003, select Protect Document from the Tools menu.  Under Editing Restrictions, allow only Tracked Changes to enforce the use of tracked changes during collaboration and allow for the insertion of comments.  Include a password for complete protection against untracked edits.  Automatically, TRK will be activated on the status bar. 

Locking a Document for Track Changes Only

To lock a document for track changes, follow these steps:

  • On the main menu bar, select Tools.
  • In the drop-down menu, select Protect Document.
  • In the Protect Document Task Pane, click the Allow only this type of editing in the document check box.
  • In the Editing restriction drop down list box, select Tracked changes.
  • Click the Yes, Start Enforcing Protection button
  • At the Start Enforcing Protection dialog box, enter a password.
    Note: You will need to remember the password later to unprotect the document to accept or reject the tracked changes.
  • Click OK.

Protect Document Task Pane
Figure 5: Protect Document Task Pane

In Word 2007, select Protect Document from the Review menu to enforce Tracked Changes.

Unprotecting a Collaboration Document

When the revised document is returned for review, save a copy for historical purposes, then, turn off document protection by selecting Unprotect Document from the Tools menu or the Review menu as appropriate for your Word version. While document protection is enabled, tracked changes cannot be removed. 

Comparing and Merging Documents

If reviewers return their changes in separate documents, you can consolidate the revisions into a single document and then review them.  Make a copy of the original document, and then select Compare and Merge documents from the Tools menu.  Select one of the revised documents and click the Merge button in the bottom right corner.  Choose Tools, Compare and Merge again for the next document, and repeat until all documents have been merged.
Compare & Merge Dialog box
Figure 6: Compare & Merge Dialog box

Screen Tips for Viewing Changes

Hovering the mouse pointer over revision markings from tracked changes and comments will provide a screen tip indicating the author of the change, the date and time of the change, and the type of change made.  The author name is based on the name specified under Tools, Options, User Information in Word 2002/2003.  In 2007, select Word Options from the Office button.  You should check this information before adding tracked changes or comments.

Accepting and Rejecting Changes

The Reviewing Toolbar provides tools for navigating, reviewing, accepting and rejecting changes.  Use the Next and Previous arrows to review each revision and comment.  If Balloons are off, the Reviewing pane will automatically open at the bottom of the screen when you reach a comment.  The Reviewing pane will remain open until you close it.  The last button on the Reviewing Toolbar toggles the Reviewing pane open or closed.
The Accept and Reject buttons on the Reviewing toolbar permanently remove tracked changes history and markings.  My favorite tip on using the Reviewing Toolbar is to hold the Shift key while accepting and rejecting changes.  This automatically advances to the next change. 
Reviewing Toolbar showing “Accept All Changes in Document
Figure 7: Reviewing Toolbar showing “Accept All Changes in Document

In Word 2007, the Review menu groups options into Comments, Tracking, Changes, Compare and Protect.  A nice feature in Word 2007 is the ability to navigate through tracked changes or comments separately. 

Beware of Hidden Track Changes

In earlier versions of Word, the Display for Review and Show options on the Reviewing toolbar were the main source of trouble for the Track Changes feature.  Both provide options for displaying various forms of the document with or without revision markings displayed.  These options do not remove revision markings or history; they simply change the display of the document. 
Reviewing Toolbar showing display options
Figure 8: Reviewing Toolbar showing display options

Final Showing Markup is the default selection and keeps the revision markings and comments visible.  Final displays the revisions without the markings or comments.  Original showing markup displays deletions in the body of the document and insertions placed in balloon callouts or not at all if balloons are disabled. 
When you open a document that contains tracked changes, the Reviewing toolbar is displayed and the document appears in the Final Showing Markup view to show that the document contains track changes.

Securely Track Changes

The best security measures for working with tracked changes and comments are to enable “Make hidden markup visible…” found under Tools, Options, Security and implement a thorough metadata scrubbing product.  This ensures that when you receive a document from others, tracked changes are made visible and when sending documents to others, tracked changes are removed when appropriate.
Tools|Options Security Tab
Figure 9:Tools|Options Security Tab

Collaboration

The Show button on the Reviewing Toolbar seems to be an often overlooked feature with Track Changes, particularly the Reviewers option.  Use it to determine which reviewer’s changes are visible.  This might be used to print and then review different reviewer’s renditions of the document.
Reviewers Option
Figure 10: Reviewers Option

Word 2007 Differences

If you’re very familiar with the Reviewing toolbar, it’ll require some patience to get used to the Ribbon’s presentation.  While the user interface is very clean and organized, options don’t appear as noticeable as in earlier versions.  Fortunately, the command names are similar between versions.  For instance, the Show button on the Reviewing toolbar is replaced with the Show Markup section of the Review menu. All the Track Changes features are available in Word 2007, you just have to find them.
About the author:


Judye Carter Reynolds has 25 years of experience in various training roles spanning customer training, technical support and software implementation services for small to large law firms. Currently, she is the Vice President of Client Experiences for Esquire Innovations, Inc.

About Esquire Innovations, Inc.:


Esquire Innovations, Inc., a leading provider of Microsoft Office integration software services and applications for the legal market, counts more than 500 law firm clients in 110 cities utilizing its applications. Esquire Innovations has been developing document creation, formatting, re-purposing, comparing, and metadata management software applications in the legal industry since 1999. The product line includes iCreate, a template and macro product, iScrub, metadata management for Microsoft Office documents, iRedline, the redlining tool for Microsoft Word and Excel, and iDocID, a powerful universal document management system-integrated ID stamper


Esquire Innovations, Inc., a leading provider of Microsoft Office integrated practice management software services and applications for the legal market, counts more than 500 law firm and in-house counsel clients utilizing its applications. Esquire Innovations has been developing, supporting, and selling document creation, formatting, re-purposing, comparing, and metadata management software applications in the legal industry since 1999.
Innovative Software + Astonishing Services = Extraordinary Client Success